Get in Touch

To book a consultation or enquire about any of our services — including NDIS and clinical mentoring — email us below. We aim to respond within 1–2 business days.

Phone: 0449 059 803

Clinic: Suite 20, A11, 2A Westall Road, Clayton VIC 3168 

NDIS enquiries: admin@fsts.com.au

Find Us

 

SB Physio is not an emergency service. If you are experiencing a medical emergency, please call 000 or attend your nearest emergency department.

Fill in the form below and we'll be in touch shortly. If you'd prefer, you can also email us directly at admin@fsts.com.au

Frequently Asked Questions

Here are the answers to the most common queries we get about what to expect, what to bring, and how to book our services. 

  • No. Physiotherapists in Australia are primary contact practitioners, so you can book directly. A referral may be needed if you're claiming through Medicare (under a GP Chronic Disease Management plan), DVA, WorkCover, or the TAC. For private health insurance and NDIS, a referral isn't required.

  • We see a broad range of musculoskeletal and sports presentations — neck, shoulder, elbow, wrist, lower back, hip, knee, ankle and foot complaints. We also see people with jaw (TMJ) issues, vestibular conditions such as BPPV, and cardiorespiratory conditions including COPD. NDIS participants can access clinic-based and home visit rehabilitation across Melbourne's south-eastern suburbs.

  • The first session is an assessment. We'll ask about your history, examine the relevant area, and discuss what we find. Where appropriate, treatment begins in the same session and we'll outline a plan for ongoing care. Bring any relevant scans or letters from your GP.

  • Initial consultations usually run to 60 minutes. Follow-ups are generally 30 or 60 minutes, depending on what's being worked on.

  • Yes, if your policy includes extras cover with physiotherapy. We have HICAPS on site, so the rebate is processed at the time of payment and you only settle the gap. Check your individual cover for annual limits.

  • Yes. We accept self-managed, plan-managed, and agency-managed NDIS plans. Email admin@fsts.com.au with your plan details and the supports you're after.

  • Yes, for NDIS participants across Melbourne's south-eastern suburbs. Home visits are for participants who can't get to the Clayton clinic.

  • BPPV (benign paroxysmal positional vertigo) is one common cause of brief spinning sensations triggered by changes in head position. It's often manageable with positional manoeuvres performed by a trained clinician. We assess and treat BPPV at SB Physio — see our BPPV blog post for more detail.

  • Comfortable clothing you can move in. For a knee or hip assessment, shorts are useful; for a shoulder, a singlet or t-shirt. We have a private change area if you'd prefer to change at the clinic.

  • Yes. We provide assessment and a written report back to your treating clinician. Email to enquire.

  • Email admin@fsts.com.au or use the contact form. We respond within one to two business days. SB Physio isn't an emergency service — for emergencies call 000.